FAQS

We accept Visa, Mastercard, American Express, Shop Pay, Apple Pay, Google Pay, and Buddy N Beast Gift Cards.

If your order hasn't shipped yet, please contact us at info@buddynbeasts.com as soon as possible. We'll do our best to accommodate your request, but changes or cancellations aren't guaranteed once an order is placed.

Shipping costs are calculated based on your location and the size of your order. Orders over $75 qualify for free shipping within the U.S.

Delivery times vary depending on the shipping method selected at checkout. Standard shipping typically takes 3-5 business days.

We have a 30-day return & exchange policy. Items must be returned in new condition. Return shipping charges are paid by the customer.

To initiate a return or exchange, visit our Returns Page and follow the instructions provided.

The Lifetime Warranty covers defects in materials and workmanship for the lifetime of the product when used as intended.

To file a warranty claim, please email info@buddynbeasts.com with your order details and photos of the issue.